RELATIONSHIPS

We’re contract manufacturers. And relationship builders.

We like to put relationships before transactions. Beyond making excellent products, we want to build exceptional partnerships.

So when it comes to customer service, we strive to go out of our way, and to find a way. To be helpers, doers and can-doers. To be uncommonly responsive, reliable, and generous with our knowledge.

We’re a certified great place to work at, and also try to be a great place to work with. Most of our new business comes through referrals from our clients, which we take as a great compliment.

Testimonials

What our clients say

Even as a new customer, I felt there was great importance placed on our account. This is definitely not a norm I have experienced with other new vendors. I am confident that our partnership will be long-term.
Testimonial Item

Director of Product Design & Development

Promotional Gift Items, Prolab client since 2020
ProLab are a pleasure to work with. Organized, passionate, very helpful and communicative. They make sure we are satisfied no matter what. We’ve built an incredible product together.
Testimonial Item

CEO

Fitness Enhancing Bodycare, Prolab client since 2017

What our staff say

What clients appreciate about our customer service is that we’re quick to respond, approachable, accommodating and knowledgeable. We try to go above and beyond, and to do it with grace.
Testimonial Item

Tereza Kynclová

Sales & Marketing Assistant, ProLab team since 2018
We treat our clients as we’d like to be treated, and we treat their brands as if they were our own. We want to make the journey easy for them. There’s nothing we won’t do to make sure an order goes out on time, looking as perfect as possible.
Testimonial Item

Linda Webb

Director of Sales and Marketing, ProLab team since 2013

Ready to get started?

Lets chat
If you’d like to find out more about who we are, how we do things and what we can do for you, we’d love to have an initial conversation.
CONTACTPRODUCTS AND SERVICES